Privacy policy
Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how Jewels by Hanah, operated by Worldwide Apparel Group LLC, collects, uses, discloses, and otherwise processes personal information when you visit jewelsbyhanah.com, place an order, contact us, subscribe to marketing communications, use order-tracking features, or otherwise interact with our store.
For purposes of this Privacy Policy, “Jewels by Hanah,” “we,” “us,” and “our” refer to Worldwide Apparel Group LLC in its capacity as operator of jewelsbyhanah.com.
1. Who We Are
Jewels by Hanah is operated by:
Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States
Email: notes@jewelsbyhanah.com
Website: jewelsbyhanah.com
2. Personal Information We Collect
Depending on how you interact with the store, we may collect or receive the following categories of personal information.
Contact information
This may include:
- name;
- email address;
- billing address;
- shipping address; and
- other contact information you choose to provide.
Order and transaction information
This may include:
- products ordered;
- order number;
- order value;
- transaction status;
- shipping information;
- returns and refunds;
- order history; and
- information needed to fulfill or support an order.
Payment-related information
Payments are processed through our ecommerce and payment infrastructure, including Shopify Payments where applicable.
Payment-related information may include billing details, payment-method information, transaction identifiers, payment status, and information necessary to process or protect a transaction.
Device and usage information
When you visit our website, we and our service providers may automatically receive information such as:
- IP address;
- browser type;
- device type;
- operating system;
- cookie or similar identifiers;
- pages viewed;
- products viewed;
- interactions with the website;
- referring URLs;
- approximate location derived from technical information;
- timestamps; and
- information about how you use the store.
Marketing information
If you subscribe to email marketing or otherwise choose to receive marketing communications, we may process information such as:
- email address;
- subscription status;
- marketing preferences;
- engagement with marketing emails;
- website or shopping interactions used for permitted marketing purposes.
We do not currently state that Jewels by Hanah operates an SMS marketing program under this Privacy Policy.
Customer-service information
When you contact us, we may receive:
- your name;
- email address;
- order number;
- contents of your message;
- attachments or photographs you choose to provide; and
- other information reasonably necessary to respond to your request.
Shipping and tracking information
For shipment and order tracking, we may process:
- order number;
- tracking number;
- carrier or shipment information;
- delivery status; and
- related order information.
3. How We Collect Personal Information
We may collect personal information:
Directly from you
For example, when you:
- place an order;
- create or use available customer features;
- enter shipping or billing information;
- subscribe to marketing;
- contact customer service;
- request a return or refund; or
- use order-tracking functionality.
Automatically
We and our technology providers may collect information through technologies such as:
- cookies;
- pixels;
- tags;
- browser storage;
- analytics technologies; and
- similar online identifiers.
From service providers
We may receive information from providers that help us operate the store, process payments, measure website use, advertise, communicate with customers, or provide shipment tracking.
4. How We Use Personal Information
We may use personal information to:
Provide and fulfill orders
Including to:
- process transactions;
- confirm orders;
- arrange fulfillment and delivery;
- provide tracking;
- manage cancellations;
- process returns and refunds; and
- communicate about an order.
Operate the website
Including to:
- provide website functionality;
- maintain the store;
- troubleshoot technical issues;
- understand website performance; and
- improve usability.
Provide customer support
Including to:
- answer questions;
- investigate delivery issues;
- handle returns or complaints;
- resolve order problems; and
- maintain records of customer communications.
Protect the store and customers
Including to:
- detect or investigate fraud;
- prevent abuse;
- protect accounts and transactions;
- maintain security; and
- enforce applicable terms.
Analytics
We use analytics technologies to understand how visitors interact with the website and to measure website performance.
Advertising and measurement
Where permitted, we may use information to:
- measure advertising effectiveness;
- understand conversions;
- create or measure advertising audiences; and
- deliver or support advertising through advertising platforms.
Email marketing
Where you have subscribed or where otherwise permitted by applicable law, we may use your information to send:
- product updates;
- store news;
- marketing messages; and
- other promotional emails.
You can unsubscribe from marketing emails using the unsubscribe mechanism included in those messages.
Legal and compliance purposes
We may process information where reasonably necessary to:
- comply with applicable law;
- respond to lawful requests;
- establish or defend legal claims;
- maintain required business and transaction records; or
- protect our rights and the rights of others.
5. Service Providers and Platforms We Use
We use third-party services to operate Jewels by Hanah.
The currently confirmed material providers include the following.
Shopify
We use Shopify to operate and host our ecommerce store.
Shopify may process information relating to website activity, customers, orders, devices, transactions, and store interactions in connection with providing its ecommerce services.
Shopify Payments
We use Shopify Payments for payment-processing functionality where available for the transaction.
Payment providers and relevant financial networks may process payment and transaction information needed to authorize, process, secure, and record payments.
Google Analytics
We use Google Analytics to help understand how visitors use the website.
Depending on our configuration and your privacy choices, Google Analytics may process information relating to:
- website visits;
- device or browser information;
- interactions with pages and products;
- approximate location information;
- online identifiers; and
- other usage information.
Google Ads
We use Google Ads for advertising, campaign measurement, and related conversion functions.
Depending on configuration and your privacy choices, Google advertising technologies may receive online identifiers and information about interactions with our website for advertising and measurement purposes.
Omnisend
We use Omnisend for email-marketing and related customer-communication functionality.
Omnisend may process information such as:
- email address;
- subscription status;
- customer or order information made available through the integration; and
- marketing engagement information.
Klaviyo
We also use Klaviyo for email-marketing and related marketing-automation functionality.
Depending on the features used, Klaviyo may process information such as:
- email address;
- subscription and preference information;
- customer and order information made available through the integration;
- website or shopping interactions; and
- marketing engagement information.
Track123
We use Track123 to provide shipment and order-tracking functionality.
Track123 may process information necessary to display or manage shipment tracking, such as:
- order information;
- tracking number;
- shipment status;
- carrier information; and
- related customer or delivery information where required for the tracking service.
We do not authorize service providers to use personal information outside the purposes permitted by our arrangements with them and applicable law.
6. Cookies and Similar Technologies
Jewels by Hanah and its service providers may use cookies, pixels, tags, and similar technologies.
These technologies may support:
- essential website functions;
- shopping-cart and checkout functionality;
- security;
- remembering preferences;
- analytics;
- advertising;
- conversion measurement; and
- marketing.
Some technologies are necessary for the website to function. Others may be used for analytics or advertising depending on our configuration, applicable law, and your privacy choices.
Additional information may be provided in our Cookie Policy and through the privacy or cookie controls displayed on the website.
7. Advertising and Cross-Site Data Use
We use Google advertising technology to support advertising and measurement.
Certain disclosures of personal information or online identifiers to advertising partners may be considered a “sale,” “sharing,” or use for targeted advertising under some U.S. state privacy laws even when no money is exchanged for the personal information.
We do not describe ourselves as selling personal information to data brokers for money.
Where applicable law gives you a right to opt out of sale, sharing, or targeted advertising, you may exercise that right through the privacy controls made available on our website or by contacting us.
Where legally required and technically applicable, we also recognize valid browser-based opt-out signals such as Global Privacy Control (GPC).
8. Email Marketing
If you subscribe to our marketing emails, we may send promotional communications through Omnisend, Klaviyo, or another confirmed email-delivery function associated with those services.
You can unsubscribe at any time by using the unsubscribe link provided in marketing emails.
Unsubscribing from promotional email does not prevent us from sending transactional or service-related communications that are necessary for your order, such as:
- order confirmations;
- shipping updates;
- customer-service responses;
- return or refund communications; and
- other non-promotional transaction messages.
9. When We Disclose Personal Information
We may disclose personal information where reasonably necessary to the following categories of recipients.
Ecommerce and hosting providers
For operating and maintaining the website and order infrastructure.
Payment processors and financial institutions
For processing, authorizing, securing, and refunding transactions.
Analytics providers
For measuring website use and performance.
Advertising providers
For advertising, conversion measurement, and related activities subject to applicable privacy requirements.
Marketing providers
For sending and managing marketing communications and preferences.
Shipping and tracking providers
For fulfilling, transporting, and tracking orders.
Professional and legal advisers
Where necessary for accounting, legal, compliance, insurance, dispute resolution, or similar legitimate business needs.
Government authorities or other parties
Where disclosure is required by law, legal process, or reasonably necessary to protect legal rights, prevent fraud, or address security concerns.
Business transactions
If the business or relevant assets are involved in a merger, acquisition, restructuring, financing, sale, or similar transaction, information may be transferred as part of that transaction subject to applicable law.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- fulfill and document transactions;
- provide customer service;
- process returns and refunds;
- maintain accounting and tax records;
- prevent fraud;
- resolve disputes;
- enforce agreements; and
- comply with legal obligations.
Retention periods may differ depending on:
- the type of information;
- why it was collected;
- applicable legal requirements;
- the relevant service provider; and
- whether the information is needed for an ongoing transaction or dispute.
When information is no longer reasonably necessary, it may be deleted, anonymized, or retained only where applicable law permits or requires continued retention.
11. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
We also rely on service providers, including Shopify and payment providers, to maintain safeguards for information processed through their systems.
No website, network, transmission, or storage system can be guaranteed to be completely secure. You should therefore use reasonable care when providing information online.
12. U.S. State Privacy Rights
Depending on your state of residence, the law applicable to Jewels by Hanah, and the nature of our processing, you may have certain privacy rights.
These can include the right to:
- confirm whether we process your personal information;
- request access to personal information;
- obtain certain information about how personal information is used or disclosed;
- request correction of inaccurate personal information;
- request deletion of certain personal information;
- obtain a portable copy of certain information;
- opt out of certain targeted advertising;
- opt out of the sale or sharing of personal information where applicable;
- limit certain uses of sensitive personal information where applicable; and
- appeal certain decisions regarding a privacy request where applicable law provides that right.
These rights are subject to the scope, thresholds, exceptions, and verification requirements of the applicable law.
13. California Privacy Rights
If the California Consumer Privacy Act (CCPA), as amended, applies to our processing of your personal information, California residents may have rights that include:
- the right to know what personal information is collected, used, disclosed, sold, or shared;
- the right to request deletion, subject to legal exceptions;
- the right to request correction of inaccurate personal information;
- the right to opt out of the sale or sharing of personal information;
- the right to limit certain uses or disclosures of sensitive personal information where applicable; and
- the right not to receive discriminatory treatment for exercising applicable privacy rights.
Where our advertising or tracking activities constitute “sharing” or “sale” under California law, applicable California consumers may opt out.
A valid Global Privacy Control (GPC) signal will be treated as an opt-out request where the law requires us to do so.
14. Privacy Requests
To submit an applicable privacy request, contact:
Please state that your request concerns privacy and describe the right you wish to exercise.
We may need to verify information reasonably necessary to confirm your identity and protect personal information from unauthorized access.
We will not require more information than reasonably necessary for verification.
Where applicable law allows an authorized agent to submit a request on your behalf, we may request appropriate evidence that the agent is authorized to act for you.
15. Your Privacy Choices
Depending on the website configuration and your location, privacy controls may be available through the store for:
- cookies;
- analytics;
- advertising;
- sale or sharing opt-outs; and
- related privacy preferences.
Where required by applicable law, these controls should be used together with appropriate regional privacy settings.
You may also configure browser-level privacy controls, including Global Privacy Control where supported.
16. Children’s Privacy
Jewels by Hanah is a general-audience jewelry store and is not directed to children under 13 years of age.
We do not knowingly seek to collect personal information from children under 13 in a manner prohibited by applicable law.
If you believe a child has provided personal information to us in circumstances that require deletion, contact:
17. International Processing
Some of our service providers may process or store information in jurisdictions different from the state or country in which you live.
As a result, personal information may be processed in locations where privacy and data-protection laws differ from those in your jurisdiction.
Where applicable law imposes requirements on such transfers or processing, we and our service providers are responsible for applying the legally required safeguards relevant to our respective processing activities.
18. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Their privacy practices are governed by their own privacy notices.
We are not responsible for the privacy practices of an unrelated third-party website merely because our website links to it.
19. Changes to This Privacy Policy
We may update this Privacy Policy when:
- our practices change;
- our technology providers change;
- legal requirements change; or
- the store introduces new functionality.
When we materially update this policy, we will update the “Last updated” date above and provide any additional notice required by applicable law.
20. Contact Us
For privacy questions or requests, contact:
Jewels by Hanah
Operated by Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States
Email: notes@jewelsbyhanah.com
Website: jewelsbyhanah.com